Customer Relationship Management(CRM)

A Customer Relationship Management(CRM) system tracks relationships with Customers and Vendors from the lead through the sales process. Most CRM’s also come with sophisticated reporting, accounting, fulfillment and ecommerce capability. Tricalyxhelps you choose the right CRM for your organization and then will implement, customize and help manage the system. We also provide training to your staff for managing your own business after the system is up and running.

The most widely used CRM systems include:

• NetSuite
• Salesforce.com
• CiviCRM
• NetForum Pro